CALL : (770) 569-1240  |  EMAIL : info@optimusbt.net
SharePoint eProcure
Centralize & Standardize Procurement Processes for your organization
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  • Streamline requisitioning and procurement processes
  • Manage product catalogs & vendor
    database collaboratively
  • Configure the product centrally, or for multiple departments, locations Store fronts
  • Improved visibility of procurement processes
  • Get better insights into your vendor strengths and weaknesses
  • Automated approvals and routing
    with approval limits
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We are committed to help our customers realize the maximum business benefits and seamless adoption of our products and solutions in the customer’s business environment. Our product support packages are flexible and are tailored to deliver to the promise and commitment we make when we implement a solution for our customers.

Our product support team members are highly experienced and are capable of supporting you from a technical as well as consulting standpoint. Based on the support packages that you opt for, you can utilize our teams to troubleshoot, configure and customize our products and solutions to meet your organization’s business requirements. Customize products, custom tailored solution for your organization.

 
  • Ad-Hoc Product Support
  • Premium Support
  • Turnkey Product Implementation
You can use our on demand product support package to utilize our support personnel to troubleshoot and configure the product. The following is included as part of our Ad-Hoc product support package
  • Email Support
  • Open trouble tickets and get resolution
  • Get answers for configuration issues and on-demand expertise on the product
  • Response in 2 business days
  • Free access to training webinars
With this package, you will also get free access to our standard training webinars
 
With our premium support, you can get more than just product support. You can utilize our support teams to implement product customizations and even any other SharePoint development efforts that are underway for your organization. With our premium support services, you will get -
  • Once a month solution checkup and maintenance
  • Direct technician support in 2 hours during business hours [EST]
  • Free customized training once a month
  • Can use support hours towards product customizations and SharePoint development
 
For customers who require to customize the product to meet the specific technical, functional and business requirements, we offer turnkey product implementation services. This package covers everything from design and architecture of the product to testing, implementation roll out and support. The following are part of this package-

Design Services

Our consultant will be engaged for the following activities

  • Online meeting for detailed procurement requirements gathering
  • Development of the complete scoping requirements for security, functionality customizations, training, deployment, support requirements
  • Develop a recommended approach for the solution implementation and roll out

Customization & Configuration

Our Technical implementation team along with the consultant will be engaged for the following activities

  • Implementation of the custom add-ons, modules, workflows, web parts and other components as recommended
  • Configure the security groups, roles and modules of the solution
  • Customization of the branding and navigation of the solution
  • Developing connectors to integrate with your existing ERP, CRM and other business systems

Installation Support

Our Product support team will be engaged for the following activities –

  • Installation of the product onto your servers
  • Configuration of the product which includes upload of product catalog and vendor information among others
  • Testing and stabilization of the product in your environment

Training

Our Consultants will be involved for the following activities –

  • Provide end user and power user webinars of the solution
  • Develop specific training documentation and contextual help for the solution

Post Implementation support

  • Our support team will be engaged to provide ad-hoc support for troubleshooting and maintenance of the solution till internal staff is up to speed with the maintenance of the solution
Pricing for this package will be based on the product customization initiatives
 
 
FAQ
 
1 Product Development, Roadmap, Related Products

What is your experience in Procurement software

Our procurement product for SharePoint 2007 was a market success. Our implementations span across multiple industries like healthcare, construction, education, manufacturing and government.

 

What is your product design philosophy?

eProcurement is built on SharePoint 2010 and inherits the inherent characteristics of the platform. We try to make use of SharePoints infrastructure where ever possible.

From a user experience standpoint, we employ a minimalistic, easy to use and effective design across our product offering.

 

How can I extend the product to related functional areas?

Optimus BT provides several products in the procurement and supplier management space on SharePoint which naturally integrates with eProcurement.

 

How can I know about new products and features available which may be required by our company?

The latest version of our product datasheet is available for download. To receive our product updates by email, please sign up for our product newsletter.

 
 
2 Infrastructure & Licensing

What are the minimum hardware & software requirements for the product?

eProcurement works on both SharePoint Server 2010 and SharePoint foundation Services 2010.

The default product settings would use Exchange Server 2010 for the email functionality and Microsoft Active Directory for user authentication.

 

What is your product licensing model?

eProcure product is sold as a server license. If you have a multi-server environment, there may be additional licensing costs. For more information, request for our product pricing sheet.

 

How much would it cost my company to implement eProcurement?

Optimus BT implements eProcurement as a turnkey solution for each customer. The cost includes product licensing, product installation and setup, feature customizations and ongoing support, some of these optional.
To get a quote please contact our sales team.

 

How long will it take this product to be live in our organization?

The time for implementing the solution largely depends on the number of customization hours, setup and installation requirements, availability of resources etc. Typically, midsize implementations spans for 6-8 weeks for implementation.

 

Will the software be hosted in premises? Do we have an option for 3rd party hosting?

Most of our customers are have the infrastructure in-house and have eProcurement installed in premises. However we have partnered with hosting providers who can help host your application in a dedicated hosted server.

 
 
3 Customizations, Branding

We already have our vendor catalog managed in an ERP system. How can we have the same set of vendors available in the procurement solution?

Optimus BT can help you migrate and setup vendor and product catalogs from LOB systems into the eProcurement solution. Optionally, we can customize the product to interface with such databases to help you manage vendor and products.

 

How will I evaluate the configuration and customization required in the product to make it best fit our organizational processes and goals?

We deploy the product as a turnkey solution for your organization. A requirements analysis workshop will be conducted to study your specific needs before any customization or configuration is done. Our consultants, after the analysis of your needs would help you get the best fit.

 
 
4 Technical

Can I host eProcure in the internet? How will vendors interact with the application?

eProcure is primarily for use within the organization and will be installed in your intranet. Vendors will have access to the Vendor portal which will be available on the extranet.

 

How can I make sure that my information in the application is secure?

The application is hosted internally and is isolated from external users. The product inherits SharePoint’s robust security model for permission and access management.

 

Employees in our company reside in multiple Active Directories. How can I allow all employees to use the product?

User authentication is managed by SharePoint which can be configured to work with multiple active directories.
If your users or vendor contacts are not managed in your active directory, forms based authentication where a database is used to store user authentication information securely.

 

What Languages does your product support?

The default language of the product is English. We realize that multilingual support is the key to deployment success of many of our global customers and provide customized implementation of the product in other languages.

 

What is the maximum number of products that can be added to the catalog?

You can have up to 2000 products in your product catalog and expect optimum performance on a single server implementation.

 
 
4 Features

How do I know about features available in the product?

To learn about product features, please sign up for a trial or view the product demo. Also, sing up for our product newsletter here.
For more information on product features please request for other product documentation or contact our 24/5 support.

 

I would like to suggest a feature for your product? How do I do it?

We would be more than happy to hear from you. Please email us at info@optimusbt.com.

 
 
5 Support and Upgrades

What are the support and maintenance options available for your product?

Optimus BT support is available 24/5. Various support options available are
Annual Maintenance (per year pricing):

  • All Patches and Service Packs
  • Includes Point Releases in current version of the SharePoint platform
  • Discounted Upgrade to new version of SharePoint platform

Annual Subscription (per year pricing)

  • All Patches and Service Packs
  • Includes Point Releases in current version of SharePoint platform
  • Includes Major Releases in current version of SharePoint platform
  • Free Upgrade to product to next version of SharePoint platform

Ad Hoc Support

  • Application & Infrastructure Support
  • Administration
  • Consulting & Custom Development
  • Training for New Users

Long-Term Support (minimum 3 months)

  • Application & Infrastructure Support
  • Administration
 
Tell us about your requirements and we will get back to you ASAP.
 
 

Ad-Hoc Support

For those customers who need on-demand support on our products we provide

  • Email Support
  • Open trouble tickets and get resolution
  • Get answers for configuration issues and on-demand expertise on the product
  • Response in 2 business days
  • Free access to training webinars
 

Premium Support

Our premium support includes the following

  • Once a month checkup and maintenance
  • Direct technician support in 2 hours during business hours [EST]
    Free Once a month customized training
  • Can use support hours towards product customizations and even
  • for ANY other SharePoint development support
 

Turnkey Implementation

For those customers who need to tailor eProcure for their business needs we provide

  • Design Services
  • Customization & configuration
    Installation Support
  • End user & Power user Training
  • Post Implementation Support
 
 
 
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