Conference Room Scheduling with SharePoint...
Collaboration and management of spaces made easy |
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- Centrally manage rooms, spaces, and facilities which can be reserved.
- Select the room, space, or facility that is
right for your needs using profiles
& detail pages
- Comment, rate, discuss, collaborate and provide feedback on rooms, spaces, and facilities
- Reserve rooms, spaces, and facilities
in a self service manner
- Get a complete view of reservation status with reservation reports
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We are committed to help our customers realize the maximum business benefits and seamless adoption of our products and solutions in the customer’s business environment. Our product support packages are flexible and are tailored to deliver to the promise and commitment we make when we implement a solution for our customers.
Our product support team members are highly experienced and are capable of supporting you from a technical as well as consulting standpoint. Based on the support packages that you opt for, you can utilize our teams to troubleshoot, configure and customize our products and solutions to meet your organization’s business requirements. Customize products, custom tailored solution for your organization.
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| You can use our on demand product support package to utilize our support personnel to troubleshoot and configure the product. The following is included as part of our Ad-Hoc product support package |
- Email Support
- Open trouble tickets and get resolution
- Get answers for configuration issues and on-demand expertise on the product
- Response in 2 business days
- Free access to training webinars
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| With this package, you will also get free access to our standard training webinars |
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| With our premium support, you can get more than just product support. You can utilize our support teams to implement product customizations and even any other SharePoint development efforts that are underway for your organization. With our premium support services, you will get - |
- Once a month solution checkup and maintenance
- Direct technician support in 2 hours during business hours [EST]
- Free customized training once a month
- Can use support hours towards product customizations and SharePoint development
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| With this package, you will also get free access to our standard training webinars |
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Standard support hours |
Per month Pricing |
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| Bronze |
25 Hours |
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Get a Quote |
| Silver |
50 Hours |
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Get a Quote |
| Gold |
80 Hours |
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Get a Quote |
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| For customers who require to customize the product to meet the specific technical, functional and business requirements, we offer turnkey product implementation services. This package covers everything from design and architecture of the product to testing, implementation roll out and support. The following are part of this package- |
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Design Services
Our consultant will be engaged for the following activities
- Online conference for detailed procurement requirements gathering
- Development of the complete scoping requirements for security, functionality customizations, training, deployment, support requirements
- Develop a recommended approach for the solution implementation and roll out
Customization & Configuration
Our Technical implementation team along with the consultant will be engaged for the following activities
- Implementation of the custom add-ons, modules, workflows, web parts and other components as recommended
- Configure the security groups, roles and modules of the solution
- Customization of the branding and navigation of the solution
- Developing connectors to integrate with your existing ERP, CRM and other business systems
Installation Support
Our Product support team will be engaged for the following activities –
- Installation of the product onto your servers
- Configuration of the product which includes upload of product catalog and vendor information among others
- Testing and stabilization of the product in your environment
Training
Our Consultants will be involved for the following activities –
- Provide end user and power user webinars of the solution
- Develop specific training documentation and contextual help for the solution
Post Implementation support
- Our support team will be engaged to provide ad-hoc support for troubleshooting and maintenance of the solution till internal staff is up to speed with the maintenance of the solution
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| Pricing for this package will be based on the product customization initiatives |
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| FAQs |
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There are many room booking software’s available in the market, what is your UVP?
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Room reservation system is built on the top of SharePoint 2010 and it also supports Moss 2007.
The product is intended to provide a collaborative room reservation application that is easy to reserve conference, conference rooms and hoteling spaces.
With a unique and dynamic space selection schema this product provides extensive flexibility to the end users as they can reserve workspace whose Floor layout may not be always familiar to them.
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Is this product a vertical specific solution or it relates to other functional areas also?
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We don’t limit our focus to conference organizer and Hotels but we extend it to Professional services (IT, Accounting, Law), government, education, healthcare organization who have similar needs.
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Can others have an access to the details of my conference notes and reservation details?
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Your details are only visible to you. Others can’t access your account other than the administrators who have the public key for all accounts.
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Does it provide provision to book resources like catering and other room accessories?
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As of now we don’t have provision for these features, as this is purely a room reservation system. But will soon upgrade the product functionality for booking catering and other resources.
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I faced a lot of issue due to double booking; does this software provide any remedy?
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It definitely solves your issue. Our product doesn’t allow double booking if the resource is already booked. On the top of that it also provides a check availability feature to the user so that they can check before booking if the resource is already booked.
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From where do I buy the product? Are there any demo or trial versions available?
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You can fill in a form available on our website and our sales team will immediately get back to you. The demo or the trial version can be obtained in a similar manner. You can also opt to call or email our sales team located in the US or India office for any purchase related query.
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How much would it cost my company to implement Room reservation system?
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We don’t have fixed cost structure and prices are varying depending on the extent of customization required in the product. More details can be answered by our sales team based on your questions.
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Is there any hidden fee associated with cancellation of orders?
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We don’t have any grey areas like hidden fees associated with any cancellation of orders. Our Letter of agreement will clearly specify the fees associated with the cancellations as well purchase and support phases.
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Can I add additional user licenses after my original purchase?
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Definitely you can ask for additional user license post original purchase. Our sales team will give a quote for the same to you based on your requirement or number of licenses.
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We don’t have SharePoint installed, how much will it cost to upgrade to SharePoint platform?
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Even if you don’t have SharePoint installed you don’t have to worry. We will install SharePoint on your server or provide hosted SharePoint environment infrastructure through our hosting partners.
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If I need customization in the current product, is that feasible? If so to what extent?
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Yes we can customize the product according to your needs. Extent of customization depends on the feasibility of the required application if it can be supported by SharePoint.
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I have multiple categories of rooms with varied floor plans; does your software provide any provision for this?
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Yes our software can definitely take care of varied floor sizes by the virtue of its unique and dynamic floor selection schema. We have a coordinate based selection schema which allows you to select rooms with different floor plans.
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Can I integrate it to my outlook or personal email?
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At present this feature is not there but we are working on the development and will release the feature in the next version of the product.
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What Languages does this software support?
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The software supports all the languages as provided in the language pack as a part of Moss 2007
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Is this software SharePoint 2010 ready?
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Yes our software is built on MOSS 2010 platform
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Ad-Hoc Support
For those customers who need on-demand support on our products we provide |
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Premium Support
Our premium support includes the following |
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Turnkey Implementation
For those customers who need to tailor eProcure for their business needs we provide |
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| Click here to learn more about our product support services |
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