| As you have already realized, the current ERP and CRM systems that you have implemented are just a repository of transactional records. The need of this hour is to provide your business users with more than just transactional support, with an environment that allows them to collaborate, share information, discuss, manage documents, take decisions and achieve focused goals and objectives in a self service manner. These functionalities are not provided by the current ERP and CRM systems. We can help you bridge these gaps by using SharePoint as the platform that can deliver extended solutions on top of these ERP and CRM systems – helping you better leverage your existing infrastructure as well as realize better value and ROI from your SharePoint implementation while keeping a low total cost of ownership. |
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| Top Concerns that need to be Addressed |
| Deliver solutions that go beyond transactions |
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Business users need more then just the capability of managing transactions. They need a platform that enables them to create and publish content, share and track ideas and information around specific tasks, collaborate on documents, view and disseminate information in a integrated and contextual manner, discuss, rate, comment and execute their everyday work in a self service manner without spending a large amount of time on finding information and following processes manually.
We don’t follow a “Zero sum game” when implementing business applications with SharePoint that integrate with your existing CRM / ERP solutions. We bring in the best of breed features of the SharePoint platform like collaboration, web parts, personalization, dashboards, contextual components, workflows and reporting among others into the applications – so as to elevate the users from managing transactions to actively participating in the various activities that lead to the creation of a transactional record within your ERP / CRM solutions.
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| Managing to the question of value delivered to your business users |
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Business users will actively use the solutions and applications if and only if they satisfy a specific need, help them achieve their tasks faster, automate certain key processes, or solve some really irritating pain point that they encounter on a daily basis. This requires a complete understanding of the business needs of your various user groups that need to be integrated within the design and development of the solution.
Our design and implementation approach always has the target user of the solution in the center with all the features, functionalities, interfaces and experience designed around the needs of the target users. To achieve this, we follow a collaborative model wherein we involve the key target users of the solution and understand their needs not only from a features and functionality standpoint, but also from the value that they expect from the solution.
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| Manage to the Information security needs |
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Exposing information from the ERP / CRM systems to users outside the specific groups is considered a taboo. This is due to several restrictions imposed on data exposure, confidentiality of information, maintaining the data integrity and various other governance factors and policies. This is one of the main reasons that the groups of users who are responsible for the information and infrastructure of the ERP and CRM systems are not open to the idea of integrating the systems with collaborative platforms like SharePoint.
We consider information security as one of the top design goals of the solution that we are implementing. We closely work with the ERP / CRM groups to understand the security implications and design our integration mechanism so that not all information is exposed, or is exposed cannot be edited by the business users and implement several validation rules that enforce information and data security. Moreover, our solutions incorporate role based dashboards which extract and deliver information from the ERP / CRM systems in a contextual manner based on the role of the logged in user.
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| Enable Standardization of processes and formats across the organization |
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One of the key value that can be delivered to the business users in terms of improved productivity, reduced time and effort for executing activities and easing the decision making processes is by helping standardize processes and document formats across the organization for similar business needs.
We follow a component based design methodology when developing applications with SharePoint. These components can be re-used across various processes across different departments and business units helping business users have a common understanding of how the processes work. Moreover, we help in the implementation of standard document formats which automate the population of information within the documents – helping users to spend less time on data entry and utilize more time on strategizing and perfecting the documents.
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| Our Approach for Application Development with SharePoint |
| The following is the overview of our approach and vision for developing applications with SharePoint |
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| How can we help? |
We have helped several customers to bridge the gap that exist with their current ERP and CRM systems with Microsoft SharePoint. Our SharePoint applications and solutions integrate with the existing ERP and CRM systems and deliver extended functionalities like information and data mash ups, collaboration, self service tools, document generation and management, content management, metadata and taxonomy, custom workflow applications and integrated business portals and dashboards among others.
We have implemented various types of applications and solutions on SharePoint including project collaboration applications, six sigma applications, compliance and quality management applications, sales and customer service applications and procurement applications that integrate and extend the functionalities of existing backend systems and deliver information and functionalities in context in a secure and centralized fashion.
We can help your organization to implement robust solutions on SharePoint that add value to your business - right from envisioning of the solution to design, architecture, implementation, stabilization, roll out and continual support. Our solution design integrates web 2.0 and social collaboration features seamlessly into the solutions, helping you bring in the concept and design philosophies of Enterprise 2.0 within your organization. |
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| Our offerings |
| The following are our offerings for SharePoint Application Development |
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