Ad-Hoc Support

For those customers who need on-demand support on our products we provide

• Email Support
• Open trouble tickets and get resolution
• Get answers for configuration issues and on-demand expertise on the product
• Response in 2 business days
• Free access to training webinars

Premium Support

Our premium support includes the following

• Once a month checkup and maintenance
• Direct technician support in 2 hours during business hours [EST]
  Free Once a month customized training
• Can use support hours towards product customizations and even
• for ANY other SharePoint development support

Turnkey Implementation

For those customers who need to tailor eProcure for their business needs we provide

• Design Services
• Customization & configuration
  Installation Support
• End user & Power user Training
• Post Implementation Support